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✦ Will my account or points/rewards expire?

Individuals may become a member of the Program by creating a member account on the Site. Membership in the Program is open to individuals who are 18 years or older with a unique email address. No purchase is necessary to become a member. 

There are three tiers of membership in the Program: Level 1, Level 2 and Level 3. All members are automatically enrolled in the Level 1 tier upon creation of an account and will remain in Level 1 indefinitely unless the Qualifying Spend for Level 2 or Level 3 are met, as set out above. Upon achieving the Qualifying Spend for either Level 2 or Level 3, a member will automatically be upgraded to the relevant tier of membership.

12 Month Spend” means a member’s net cumulative spend (after all redeemed Points, Rewards, discounts, returns and other similar deductions have been applied) on purchases in the currency and in the store in which the purchases were made in the previous 12 months, excluding purchases of gift cards. A member’s 12 Month Spend is calculated from either: (a) the date the member joins the Program or (b) the date the member last changes membership tier, to 12 months after that date. 

After qualifying for a Level 2 tier, a member will remain at Level 2 for 12 months from the date of qualification, unless the member then qualifies for a Level 3 tier. After qualifying for a Level 3 tier (whether having spent time at Level 2 or not), a member will remain at Level 3 for 12 months from the date of qualification. If the member does not achieve the Qualifying Spend in that time, the member will revert to the appropriate lower tier, according to the member’s actual 12 Month Spend.


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